Help
Delivery, returns and care
What to expect once you order, and how to look after your saree.
Before you order.
How long does delivery take?
Say how soon orders are packed and how long delivery usually takes
What does delivery cost?
The charge is shown in your cart before you order.
How do I pay?
The checkout shows the ways to pay we offer: UPI, cards and net banking. You choose one before you place your order.
Can I track my order?
Yes. Open Track your order, and enter your order number and the email address you ordered with.
Can I return or exchange a saree?
We consider a return or an exchange when a saree arrives damaged, defective or incorrect, or an item is missing. Write to us within 48 hours of delivery with your order number and photographs, and keep the original packaging. The saree should be unused, with its tags. An order can be cancelled before it is shipped.
The full terms are in our Refund, Return & Cancellation Policy.
Will the colour match the picture?
We photograph every saree in daylight, but screens differ and silk changes with the light. If you are unsure of a shade, write to us before you order and we will describe it.
How should I care for a silk saree?
Say how your sarees should be washed, ironed and stored